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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Moser

July 1, 2025

5  out of  5
rating by Mark Moser
"Just got transferred to this agency and the first time I needed assistance, Steve handled everything professionally and timely. Great service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Lucy Tomer

June 30, 2025

5  out of  5
rating by Lucy Tomer
"Staff is super welcoming, knowledgeable and kind. Sean Arnoldt help set me up for a renters and auto policy- saving me $100 a month. It was crazy impressive. I would recommend this agency to others looking to support a hardworking local team and get reasonable coverage rates!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Carlos Villegas

June 27, 2025

5  out of  5
rating by Carlos Villegas
"Really friendly atmosphere! I came in super confused and Tyler Scherer’s team really helped me with more than my confusion. Great costumer service and I will always recommend this team to anyone."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Eduardo Rodriguez

June 27, 2025

5  out of  5
rating by Eduardo Rodriguez
"Made getting auto insurance really smooth! They were able to explain what the coverages do and were super friendly."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Arlene L Ticzon

June 17, 2025

5  out of  5
rating by Arlene L Ticzon
"Entire staff friendly, professional, and quickly respond to requests."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Gregory Margosian

June 16, 2025

5  out of  5
rating by Gregory Margosian
"Sean Arnoldt was very professional and knowledgeable on both automotive and renters insurance policies. He guided me to a better and cheaper policy for both renters and automotive. He was positive, attentive, and personable. Will be recommending him to friends and family looking for a quote in the future."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Diamond Doodles

June 13, 2025

5  out of  5
rating by Diamond Doodles
"Amazing office, everyone is super friendly they answered all my questions and explained every coverage in detail. Service was great, my bills and payments was very smooth :)!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Christopher “Chris” Frisch

June 12, 2025

5  out of  5
rating by Christopher “Chris” Frisch
"Very friendly and courteous staff. No problems when you call in. Keep up the great work."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alyssa MacDonald

May 30, 2025

5  out of  5
rating by Alyssa MacDonald
"Tyler and Steve have both been extremely helpful! Great experiences whenever I need assistance."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Janet Nilles

May 27, 2025

5  out of  5
rating by Janet Nilles
"The staff did a wonderful job of explaining the process of insurance. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Sherelyn Diaz

May 19, 2025

5  out of  5
rating by Sherelyn Diaz
"Very helpful. I spoke to Steve Hernandez and was very knowledgeable and helpful. He answered all if my auestions and very pleasant."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Javier Trejo

May 16, 2025

5  out of  5
rating by Javier Trejo
"Everyone at this office is super helpful and friendly. They were very quick to help and answer any questions when I came in to talk about my home and auto insurance. 10/10 would receive."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Iris Salva

May 16, 2025

5  out of  5
rating by Iris Salva
"Very positive great customer service takes his time to explain every polite"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Karie Hebert

May 12, 2025

5  out of  5
rating by Karie Hebert
"I had a rather unique vehicle situation, agents at other insurance companies told me they could not help me. But Tyler with State Farm came through, in a big way! “Ty is my guy”! Super helpful, friendly, informative, extremely competent. He took the time to hear the explanation of my situation, he did his research, quickly got back to me with a solution, and explained it well! He was so thorough and efficient, two traits I very highly prize. He got me car insurance at a great price, and just overall put me in a better situation. I learned a lot from him, and have a great insurance arrangement now. I am very pleased to be with such a reputable company like State Farm, at such a competitive rate! Highly recommended!! Go with these guys, particularly Tyler!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Palmira Ayala

May 12, 2025

5  out of  5
rating by Palmira Ayala
"This office is great!! They were very kind & quick to answer questions for my car insurance. I can’t express enough how helpful they were, I would highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Rick Sanchez

May 12, 2025

5  out of  5
rating by Rick Sanchez
"I had a good experience with my agent, he was very nice and knowledgeable. Definitely would recommend them"
We responded:
"Thank you for the kind words. Were so pleased to hear you had a great experience. We will always be here to help! "
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parkerea09

May 9, 2025

5  out of  5
rating by parkerea09
"I've been so frustrated over the years with different insurance companies. We came across Tyler's office and we're so thankful we did. They get it. They explained everything and made us feel comfortable with our choices on our auto, renters, and life insurance. Ty is YOUR guy!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amaterasu

May 2, 2025

5  out of  5
rating by Amaterasu
"They answered plenty of my questions that I had regarding auto insurance, it was honestly an eye opener! 10/10 would come back again"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dave Mordis

May 2, 2025

5  out of  5
rating by Dave Mordis
"I can’t say enough good things about my State Farm Agent! From day one, he has gone above and beyond to provide top-notch service and genuine care. He’s always available to answer questions, explain coverage in a way that actually makes sense, and offer advice tailored to my needs—not just a one-size-fits-all solution. When I had a claim, he personally followed up to make sure everything was going smoothly and even checked in afterward to ensure I was fully satisfied. That kind of service is rare these days. It’s clear he truly values his clients and takes pride in helping people protect what matters most. Highly recommend if you want someone who treats you like more than just a policy number!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Devin Sanchez (Devlo18)

Devin Sanchez (Devlo18)

April 25, 2025

5  out of  5
rating by Devin Sanchez (Devlo18)
"I highly recommend working with Tyler and his office! They were very welcoming and answered all my questions about my car insurance."
We responded:
"Devin thanks so much for the kind words. WE really appreciate the opportunity to insure your car. "
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Reid Nelson

April 23, 2025

5  out of  5
rating by Reid Nelson
"Tyler's team was incredibly helpful in finding me a great deal for my home, life and auto insurance. They went above and beyond in assisting me and I highly recommend Tyler for anyone looking for coverage!"
We responded:
"Reid thanks so much for trusting us with your home, auto, and life insurance. We are here to help when you need us! "
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Isaac Villegas

April 7, 2025

5  out of  5
rating by Isaac Villegas
"I had a great amount of help through out the experience and I can’t give enough thanks to Steve Hernandez the one who helped me"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Nicole

April 4, 2025

5  out of  5
rating by Nicole
"I highly recommend working with Tyler and his team! They were very friendly and answered all my questions about my auto insurance meticulously. Thank you so much👍👍"
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Aaron Burnside

April 3, 2025

5  out of  5
rating by Aaron Burnside
"When it comes to home, auto, and life insurance I haven't found a better team than Tyler's office. They were patient and answered all of our questions in easy ways to understand. They got us a good deal as well!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Andrew White

April 1, 2025

5  out of  5
rating by Andrew White
"I recently had the chance to visit Tyler Scherer’s new State Farm agency in Chicago, and I have to say, I’m really impressed. He’s done a great job creating a welcoming atmosphere and genuinely cares about helping people find the right insurance coverage. He takes the time to explain everything clearly and makes sure you’re comfortable with your choices. If you’re in the area and looking for reliable, friendly service, I highly recommend stopping by and checking out what he has to offer!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"